Frequently Asked Questions

General

Do you provide 24-hour towing, recovery and roadside services?
Yes. Goch & Sons provides 24-hour towing, recovery and roadside services throughout Detroit, Downriver, and Southeastern Michigan.

What areas do you serve?
We serve Detroit, Downriver communities, and surrounding areas throughout Southeastern Michigan. Although we will go where the work takes us. Whether it’s across town or across state lines, we’re ready to help!

What types of vehicles do you tow?
We tow passenger vehicles, motorcycles, SUVs, pickup trucks, commercial vehicles, heavy trucks, buses, trailers, and specialized equipment.

Do You Provide Hazmat Clean-up Services?
Yes. Goch & Sons offers 24/7 Hazmat clean-up and incident response services throughout Michigan. From overturned commercial vehicles and fuel spills to complex recovery operations, our team has the equipment, training, and experience to safely manage challenging recovery situations while coordinating with law enforcement, fire departments, and environmental agencies.

Towing Services

Do I need to be present when my vehicle is towed?
No. Although we do prefer, we allow for unattended service with proper authorization.

Can you tow vehicles with no keys?
Yes. We have equipment designed to safely move vehicles that are locked, disabled, or missing keys.

Can you tow all-wheel drive vehicles?
Yes. We use the proper equipment and procedures for all-wheel drive and specialty vehicles.

Do You Provide Roadside Assistance?
Yes. We offer a wide range of roadside assistance services throughout Detroit, Downriver, and Southeast Michigan. Our roadside service team can assist with:

• Jump starts
• Flat tire changes
• Lockout service
• Fuel delivery
• Winch-outs
• Vehicle recovery
• Battery assistance
• Motorcycle roadside assistance

Do you offer long-distance towing?
Yes. Long-distance transportation is available for both personal and commercial vehicles.

Do You Offer Parking Garage or Low-Clearance Towing?
Yes. Goch & Sons specializes in low-clearance towing and vehicle recovery from parking garages, underground structures, and restricted-access areas. Our specialized equipment allows us to safely recover and transport vehicles from locations that standard tow trucks cannot access.

Heavy Duty & Recovery

Do you tow semi-trucks and commercial vehicles?
Yes. We provide heavy-duty towing and recovery services for commercial trucks, trailers, buses, and equipment.

Do you provide accident recovery services?
Yes. Our recovery team is available 24/7 for accident recovery, rollover recovery, winching, and vehicle up-righting.

Do You Provide Decking and Un-decking Services?
Yes. Goch & Sons provides professional decking and un-decking services for trucks, tractors, and commercial vehicles. Our experienced team can safely assemble, disassemble, and prepare vehicles for transportation, delivery, or fleet deployment.

Do you have Low boy or Landoll transportation capabilities?
Yes. We transport construction equipment, forklifts, scissor lifts, skid steers, generators, containers, etc. We have the equipment and experience necessary to move oversized and specialized load.

Impound & Vehicle Release

How do I find out if you have my vehicle?
Contact our office and our staff can verify whether your vehicle is in our possession.
Contact us at (313)-382-2727 Ext. 3.

What do I need to retrieve my vehicle? (If you are driving the vehicle)
License, current registration and valid proof of insurance.

What if I don’t have current registration and/or valid insurance?
You can still retrieve your vehicle with a title or current registration and valid ID. However, you will have to tow the vehicle off the property.

Can someone else pick up my vehicle?
Yes, with a notarized letter of authorization, proof of ownership (registration), insurance documentation and identification.

Can I retrieve personal property from my vehicle?
Yes, during normal business hours and with proof of ownership such as a current registration or title with valid ID.

Private Property Impounds

Why was my vehicle towed from private property?
Property owners and managers have the legal authority to remove vehicles from their property when parking rules are violated. Common reasons for a private property tow include:

• No valid parking permit displayed
• Parking in a handicap space without a valid placard or license plate
• Parking in a designated fire lane
• Double parking or blocking other vehicles
• Expired license plate registration
• Flat tires or other signs the vehicle is inoperable
• Parking in unauthorized or restricted areas
• Abandoned or unauthorized vehicles
• Violations of property-specific parking rules

Because parking regulations vary by property, the specific reason for the tow may differ. If you have questions regarding your vehicle, please contact our office and we will be happy to provide additional information.

How can I request towing services for my property?
Property owners and managers may contact our office to discuss private property impound services and compliance requirements. Our authorization form is available on our website under Private Property Towing Services.

Can I dispute a tow from Goch & Sons?
Yes. Michigan law provides a process for vehicle owners to challenge a tow, impoundment, or related charges through the district court with jurisdiction over the tow location.

The basics:

• The required form (DC 90 – Petition Regarding Impoundment of Motor Vehicle) is available at michigan.gov/courts.
• Petitions must generally be filed within 20 days of the date on the Abandoned Vehicle Notice.
• Court filing fees and bond requirements vary by court.
• Depending on the circumstances, the court may require payment of the charges or a bond before the vehicle can be released.
• If the court determines the tow or charges were improper, it may order reimbursement of eligible fees.

If you need assistance identifying the correct district court for your tow location, contact our office and we will provide the appropriate court information.

Questions About Michigan’s Abandoned Vehicle Process?
For additional information regarding abandoned vehicles, title requirements, vehicle ownership records, and the Michigan Secretary of State’s abandoned vehicle procedures, please visit the Michigan Secretary of State’s Abandoned Vehicle Information Center. Follow the link below.

https://www.michigan.gov/sos/vehicle/abandoned-vehicles

Payment & Billing

What forms of payment do you accept?
We accept cash (exact change only), debit cards, and most major credit cards.

Do you charge a credit card processing fee?
Yes. Credit and Debit card transactions are subject to a 3% processing fee.

Can I get an estimate before service is performed?
Whenever possible, we will provide an estimate based on the information available at the time of dispatch.

Company Information

How long has Goch & Sons been in business?
Goch & Sons has proudly served the Detroit area since 1926.

Is Goch & Sons licensed and insured?
Yes. We are fully licensed and insured to provide towing, transportation, and recovery services.

Do you work with law enforcement agencies?
Yes. We work with numerous municipalities and law enforcement agencies throughout the region. We directly service the city of Lincoln Park and Melvindale. We are also a towing provider for the Michigan State Police.